Select the product/s you wish to purchase and click on the “Add to Cart” button. Review and confirm your order details in your Shopping Cart before proceeding to checkout. For further information or assistance regarding your order, you may get in touch with us through this contact form.
Once your order is dispatched, we’ll send you an email with the shipping details. You can always check on the status of your order by logging into your account using your email address.
You can no longer change the shipping address you’ve provided once your order has been placed. To avoid this issue, it’s best to double-check your address before confirming your order. If the order hasn’t been completed, you may change any information in your account, including your email and contact details.
Most of our orders are shipped from our warehouses within 24 hours. Delivery times are dependent on the courier service in your country, but on average, orders arrive in 7 working days.
Of course! Simply fill out our Wholesaler application form to let us know a bit more about your requirements.
PAYMENT, RETURNS, REFUNDS
We accept all major credit and debit cards through our payment provider, 2checkout. We also accept payments through PayPal.
We process your refund requests immediately. Depending on your payment method or your bank’s policies, it usually takes 2 to 5 business days for your refund to be credited back to you.
- Gift cards
- Items received over 30 days ago will be refunded through store credit instead
Visit this page for more information.
Yes. Simply return your unused item(s) in its original packaging and you’ll be refunded the total amount.
Want to inquire about an order you’ve placed or a return request? Click here to know more.
Chalkola offers FREE standard shipping (3-5 business days) for all US orders. Please take note that orders can take up to 24 hours to ship from the time of purchase. Click here for more information about our shipping policies.
COLLABORATION / AFFILIATE PROGRAM
We’re glad you asked! Chalkola is happy to support artists and creators of all kinds, such as bloggers, vloggers, social media influencers, and other creative individuals who love Chalkola products and can drive quality traffic to our website! If you’re interested in collaborating with us, drop us a message, so our affiliate manager can get in touch with you!
Yes! All our products are non-toxic, xylene-free, eco-friendly, dustless, and odorless.
No, Chalkola does not test on animals and all the products are vegan-friendly.